Tele Caller Executive Sikar

Job Overview Primary Goal: To bridge the communication gap between a company and its clients. Daily Routine: High volume of phone calls (50–100+ per day), updating customer databases (CRM), and meeting specific daily targets. Key Industries: Banking, Real Estate, EdTech, Insurance, and BPO (Business Process Outsourcing). Key Responsibilities

A Telecaller's duties generally fall into three categories:

A. Calling & Communication Outbound Calling: Proactively calling a list of potential customers (leads) to pitch products or services (e.g., credit cards, loans, software). Inbound Handling: Answering incoming calls from customers who have questions, complaints, or interest in a product. Follow-ups: Calling back potential leads who showed interest but didn't buy immediately.

B. Sales & Persuasion Script Adherence: Following a prepared script to ensure accurate information is given while sounding natural and engaging. Objection Handling: Listening to customer refusals (e.g., "I'm not interested") and politely trying to overcome them by highlighting value. Closing Deals: Converting the call into a sale or a scheduled meeting for the sales team.

C. Data Management CRM Updates: Entering call notes, call status (e.g., "Not Interested," "Call Back Later"), and customer details into software like Salesforce, Zoho, or Excel. Reporting: Submitting daily reports on the number of calls made, duration, and successful conversions.

D. Required Skills Transparent Communication: A neutral accent and explicit pronunciation are vital (English + local language is usually preferred). Active Listening: The ability to listen to what the customer needs rather than just reading a script. Resilience: You will hear "No" 90% of the time. You must be able to bounce back instantly for the next call. Basic Tech Skills: Familiarity with dialers, headsets, and typing while talking.

Job Type: Full time

Pay: ₹8,086.00
- ₹24,175.59 per month

Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement

Education: Secondary(10th Pass) (Required)

Work Location: In person Apply on Kit Job: kitjob.in/job/4m8mor