Content Moderator Bissau

Job Title: Content Moderator (Trust & Safety Specialist)

Location: Remote (Worldwide)

Job Summary: The Content Moderator is responsible for reviewing and monitoring user-generated content to ensure compliance with platform policies, legal requirements, and community standards. This role plays a vital part in maintaining a safe, respectful, and engaging online setting by identifying and removing content that violates guidelines, including abuse, harassment, hate speech, misinformation, graphic material, or other harmful content.

Responsibilities:

· Review and act on reported content, including text, images, and videos, ensuring it meets platform guidelines. Focus will be on high-priority queues and edge cases that require human judgement.

· Monitor daily queues to identify current patterns of abuse (e.g., current spam techniques, coordinated hate campaigns) and escalate them to the Policy team immediately.

· Provide feedback on moderation tool efficiency. Suggest changes to workflows that can increase review speed without sacrificing accuracy.

· Maintain a high accuracy rate (95+) on all moderation decisions. Participate in calibration sessions with the team to ensure consistency in applying policies.

· Provide constructive feedback to Policy teams when guidelines are unclear or conflict with real-world context, helping to refine the rulebook for thousands of moderators.

· Investigate cases where content was removed or accounts were suspended, making final determinations on reinstatement requests with a focus on fairness and due process.

· Serve as a designated responder during “red alert” situations, such as graphic live-streamed events or coordinated harassment campaigns.

Requirements:

· Minimum of 2 years of experience in Content Moderation, Trust & Safety Operations, or community Management for a major tech/social media platform.

· Ability to spot subtle violations that automated systems miss (e.g., hate symbols hidden in images).

· Comfortable using moderation tools Apply on Kit Job: kitjob.in/job/4ndjer