Associate Territory Manager Silchar

Purpose

Drive the Area revenues through effective sales process management. Responsible for sales for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners (Regional Service Providers, Consolidators, FCCs, OSCs, etc.)

Key Responsibilities

Responsibilities

Financial

Review and monitor the Area revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any

Evaluate profitability of all Area customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets

Track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets

Operational

Manage the sales process for the Area and drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the Area through the area sales teams

Ensure adherence to Standard Operating Procedures (SOPs) by all sales teams and channel partners in the Area

Implement sales and marketing plans (as per organization strategy) for driving revenues, market share and profitability of all products in the Area, in collaboration with the Branch Sales Team

Negotiate rates & service offers with customers as per the set purviews, in consultation with Area head on case to case basis

Develop & retain existing customers and achieve base targets set for the products on a monthly basis

Ensure enhancement in revenue in the Area through development of channel partners

Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any

Ensure that the Area achieves collections as per set logic remittance and DSO target

Ensure updation of prospects details in SAFFIRE software package on a daily basis

Communicate & interact with internal & external customers on service issues

People

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