Operations Executive (Retail), Silchar

Job description About Us: At Nutragrid SSF Foods Pvt. Ltd. is building North East India's first premium, safety-led chicken brand under CHIGO– Your Safest Source of Protein. By owning the entire journey from farm to store, we are setting a new benchmark for hygiene, trust, and quality—bringing the region a modern protein experience it truly deserves.About the Role: This is a high-ownership, fast growth, build-from-the-ground-up role. Initially, the Store Operations Executive will own day-to-day store operations, working closely on the shop floor to deeply understand customers, processes, hygiene standards, and retail execution. As CHIGO scales across Silchar, the role will evolve into a senior operations position, with responsibility for outlet expansion, team hiring and training, supply chain coordination, and end-to-end management of multiple retail outlets.Key Responsibilities:• Own and elevate customer experience and in-store execution • Drive accurate billing, cash/digital payment discipline, and daily controls • Maintain daily sales, compliance, and operational records • Ensure stock visibility, freshness, and shrinkage control • Lead and supervise butchers and store staff with discipline and respect• Enforce hygiene, safety, and SOP compliance at all times • Execute outlet expansion: site evaluation, negotiations, documentation, and vendor coordination • Hire, train, and develop store teams for new outlets and replacements • Coordinate end-to-end supply flow from slaughterhouse to retail outletsQualifications / Must-Have Skills:• Under Graduate (any stream); MBA / BBA / Commerce background is a plus • Strong communication&people-handling skills• Comfortable with cash, billing, and basic numbers • Ability to manage multiple tasks independently • Willingness to learn retail operations and grow with the company • Languages - Bengali, Hindi, English (Basic) Compensation&Growth:• Fixed salary of 15,000 per month • Performance-based incentives linked to sales&operations• Fast growth into senior / multi-outlet operational roles subject to demonstrated skills