IT Manager / Infrastructure Manager (Siliguri)

Job Summary

We are seeking an experienced IT Manager to lead IT infrastructure, cloud environments, networking, and enterprise applications. The ideal candidate will have robust expertise in AWS, network security, server administration, and team leadership, ensuring high availability and performance of IT systems.

Key Responsibilities

Leadership & IT Operations

- Lead IT team and manage daily IT operations

- Define IT policies, SOPs, and security standards

- Manage SLAs, incident management, and escalation handling

- Plan IT budgets and infrastructure upgrades

Cloud & Hosting (AWS)

- Manage AWS services: EC2, S3, IAM, VPC

- Handle VPS and cloud-based hosting environments

- Oversee website hosting, uptime monitoring, and performance tuning

- Manage WordPress hosting, deployment, and maintenance

- Configure and optimize CDN (Cloudflare, AWS CloudFront)

Networking & Security

- Design and manage network architecture (LAN/WAN)

- Configure VLANs, subnets, NAT policies, ACL rules

- Manage firewalls (SonicWall, Fortinet, Cisco)

- Configure DHCP servers and IP management

- Manage wireless access points (enterprise Wi-Fi)

- Ensure network security, VPN, and endpoint protection

DNS, Domains & SSL

- Configure DNS records (A, CNAME, MX, TXT)

- Manage domain registrations and renewals

- Implement and maintain SSL certificates (HTTPS security)

Server & System Administration

- Administer Linux servers (Ubuntu, CentOS, Debian)

- Perform server management: user access, permissions, services

- Manage Active Directory (AD), Group Policies (GPO)

- Monitor system performance, backups, and disaster recovery

Database & Applications

- Manage SQL databases (MySQL, PostgreSQL, SQL Server)

- Handle database backup, optimization, and troubleshooting

- Support ERP systems and business applications

Enterprise Tools & User Management

- Administer Google Workspace (user management, security policies)

- Manage access control, IAM policies, and identity management

Technical Support & Hardware

- Oversee troubleshooting of hardware (RAM, HDD, NIC)

- Ensure smooth IT support for end users

- Maintain IT asset inventory and documentation

Required Skills

- AWS Cloud (EC2, S3, IAM, VPC)

- Networking (TCP/IP, VLAN, NAT, DNS, DHCP)

- Firewall configuration (Fortinet, SonicWall, Cisco)

- Linux Administration

- WordPress Hosting & Deployment

- SQL Databases (MySQL, PostgreSQL, SQL Server)

- Active Directory & Windows Server

- CDN (Cloudflare, CloudFront)

- SSL Certificate Management

Preferred Skills

- ERP system experience

- ITIL processes / Incident Management

- Automation / scripting (Shell, Bash)

- Backup & Disaster Recovery planning

Experience

- 5â8 years in IT Infrastructure / Networking / Cloud

- 2+ years in team handling / managerial role

? Zoho / ATS Keywords (Important)

Use these for tagging in Zoho Recruit:

Primary Keywords:

- IT Manager

- IT Infrastructure

- System Administration

- AWS Cloud

- EC2, S3, IAM, VPC

- Network Administration

- Firewall Management

- Linux Server Administration

Networking Keywords:

- TCP/IP

- VLAN

- NAT

- Subnetting

- ACL

- DHCP

- DNS Management

Cloud & Hosting Keywords:

- VPS Hosting

- Web Hosting

- WordPress Deployment

- CDN (Cloudflare, CloudFront)

Security Keywords:

- Network Security

- SSL Certificates

- VPN

- Endpoint Security

Systems & Tools:

- Active Directory

- Google Workspace Admin

- SQL (MySQL, PostgreSQL, SQL Server)

- ERP Systems

Support & Operations:

- IT Support

- Incident Management

- SLA Management

- Troubleshooting Apply on Kit Job: kitjob.in/job/4lveuk