Customer Service Representative, Solapur

Job Title: Customer Support Associate– International Voice Process Location: Pune Job Description: We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.Key Responsibilities: - Handle customer calls for international clients professionally and efficiently - Understand customer issues and provide accurate resolutions - Maintain high standards of communication and customer satisfaction - Adhere to process guidelines and quality parameters - Document customer interactions appropriatelyEligibility Criteria: - Undergraduate/Graduate freshers are eligible to apply - Graduates with experience in International Voice / BPO domain are also welcome - Excellent verbal communication skills in English - Customer-focused mindset and problem-solving ability Work Schedule: - 5 days working- 2 rotational weekly offs - Rotational shifts (as per business requirements) How to apply: Interested candidates can share their cv's on whats app Contact Person : HR Khushboo Sethi Contact Details : 7738035291