Nexthink Administrator, Solapur

Role: Nexthink Administrator Experience - 10+ years of overall IT experience - 4+ years of hands-on Nexthink administration experience Primary Responsibilities - Administer and support the Nexthink platform (collectors, portal, access management) - Monitor Digital Employee Experience (DEX) and endpoint health- Create and maintain dashboards, investigations, and reports - Use Nexthink insights to support incident, problem, and CSI activities - Build and maintain automation and Remote Actions for self-healing scenarios - Support Service Desk and Workspace teams with proactive issue detection - Integrate Nexthink with ITSM tools (e.g., ServiceNow)Key Skills - Nexthink administration (dashboards, investigations, alerts, Remote Actions) - Windows endpoint environments (Windows 10/11) - Endpoint management exposure (Intune / SCCM / Jamf preferred) - PowerShell or basic scripting for automation - Strong analytical and troubleshooting skillsRole Purpose - Improve end-user experience through proactive monitoring - Reduce incident volumes via automation and self-healing - Enable data-driven decision-making for Workspace and IT operations teams