India

Customer Quality (Karamba)

Customer Quality (Karamba)
Description
About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the chance to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at Confidential company Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Early Hour Customer Quality Concerns – Tracking early hour customer complaints reported , resolution time, and achieving Customer Quality Indicators ( MERF F/100 Hrs, F/300 Hrs.) Corrective & Preventive Actions (CAPA) – Measuring effectiveness through structured problem solving, recurrence prevention, and audit compliance. Response & Service Quality – End to End coordination with Product Support , Infield Quality and Plant Quality for timely communication with the customers.

Key Responsibilities

End to End Customer Quality Management:

Act as the primary point of contact for customer quality concerns reported in Early Hours Investigate and resolve customer complaints related to product quality. Cross-functional Coordination, Work closely with Production, Engineering, Supplier Quality, and Plant Quality to ensure alignment on quality improvements and issue resolution on priority basis. Containment & Escalation Management, Lead immediate containment actions for quality iss Apply on Kit Job: kitjob.in/job/4lupas
Highlights
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More info about this ad

Customer Quality (Karamba) has been posted in the Srinagar BPO & KPO category on Locanto.

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