Operations - Officer - Installment Loan Operations - Delhi, Srinagar

Group Company: HDFC Bank Limited Designation: Operations - Officer - Installment Loan Operations (41_608_100185) Office Location: MODHERA ROAD MEHSANA Mehsana (Branch) Position description: Operations - Officer - Installment Loan Operations Primary Responsibilities: DSA Payout Unit : Payout Processing - To ensure accurate payout processing of various products as per bank's policy.Disbursement Unit : Query Resolution - Resolution of branch queries related to disbursements. Reconciliation Unit : Reconciliation of Accounts - Reconciliation of all Suspense accounts, pool accounts, due to accounts in Retail Assets. To reconcile balances and follow up with branches for early resolution. Inventory Funding Unit - Scrutiny of documents - Documentsreceived from branches towards limits of inventory dealers are checked for correctness. Discrepancies if any are raised to the respective locations for early resolution. Foreclosure : Maker - Data Entry - To ensure that all request for closure is attended on the same day after doing necessary checks.Dispatch of Closure document. - Closure&RTO documents dispatch activity on daily basis is taken care of. File Boarding Unit - File Receipt - To ensure all customer loan files disbursed at locations are tracked, followed up and&received at CPU for File boarding within TAT. File Boarding Unit - File Boarding - To ensure accuracy in file data entry&authorization in Finnone based upon information in documents in the customer loan file/Scanned Images Rebooking&Reschedulements - To ensure all requests for rebooking and reschedulements received are accurately rebooked /rescheduled. PDC Updation - To ensure accuracy in PDC updation in Finnone based upon the physical instruments/ repayment instruments received in the customer loan file/Scanned Images Master Maintenance - ensure accuracy in creation /modification of masters within TAT based on requests/approvals received Welcome Letter Spooling /Dispatch/ReturnsTo ensure all Welcome letters are spooled&emailed to customers registered email ID /dispatched to customers' mailing address based upon previous days PDC authorization. To check&undertake study o letters returned undelivered based on supporting documents in customer's loan file. To ensure re-generation of letters&dispatch to Customer, where rectification is done, basis supporting documents i Agreement Copy Dispatch - To ensure all completely signed customer copy Agreements along with the Schedule page are emailed to customers registered email ID/dispatched to the customers mailing address Report generation- Bank Report to be run to spool batches from FINNONE, which got presented for respective cycle dates. Address Change - To ensure accuracy in updation of the revision in customer'sTo ensure accuracy in updation of the revision in customer's mailing address in Finnone based upon requests received within TAT. Repayment Management Unit - Batch uploading in Finnone- Uploading Batch into FINNONE for updating cleared and bounced status for particular Month EMI in PDC module. Repayment Management Unit - Batch Closure Handling exceptions at maker level- Waiver to be done on maker stage as per branch recommendation and appropriate approvalCollection updation status- Updation of representation status for for ECS and External PDC in FINNONE on maker stage. Accounting Entries - Due to acccounting entries in NCB at maker stage. ACH Mandate Management - Inward of Courier- Tracking of Inward&Outward of Courier received from Branches. ACH Mandate Data Entry- To ensure accurate data capturing of status of ACH Mandate in Mandate tracker as per Bank's policy. Book binding- Binding and Book entry of ACH Mandate. Download of ACH Mandates- Verification of Mandates f- rom IDEARAS system Repayment Management Unit -PDC processing - Vendor Dispatch Management- To ensure proper&safe dispatch of repayment documents to Vendor PDC Vault Management- To ensure all PDC's authorized are received&stored in Vault. To ensure timely retrieval&dispatch of cheques within defined TAT. PDC Banking- To ensure presentation&representation of repayment instruments on due date&catering to legal requests. PDD Updatio PDD Data Entry - To ensure accurate data capturing of PDD details as per Bank's policy. PDD sampling - To ensure verification of data entry is accurate as per source documents for the sample selecte MIS - To Publish the MIS on PDD Updation. Doxs Retrieval Unit - Download of Request from Document Retrieval Management System.- To ensure timely download of the requests.MIS - To Publish the MIS on PDD Updation. Doxs Retrieval Unit - Download of Request from Document Retrieval Management System.- To ensure timely download of the requests. original file dispatch to the requestor Generation and dispatch of Customer deliverables- To ensure customer deliverables are dispatch as per TAT.Dispatching the Requested Documents (Original or photocopy)- To ensure customer deliverables are dispatch as per TAT. Reverting of retrievals status through mails- To update the dispatch status to the To update the dispatch status to the requestor. PDC Swapping - To ensure proper updation and swapping of repayment instructions.GR UNIT ': Follow-up for open unresolved debits and credits - Follow-up with the Branches for unreconciled open debits (including month end closure debits) and open credit entries and facilitate thei their timely resolution. Bulk Follow-ups - Follow-up for break-up of bulk depositions done in GR Suspense Accounts and ensure that the break-ups received are correctly updated in GR.Query resolutions - To resolve queries raised by branches including request for transfer of wrong postings and income reversals basis requisite approvals. LCG&BJR- To ensure necessary accounting entries in Finnone and Finware are posted accurately and BJR activity is done on daily basis. Collection Updation Unit : Follow-up of Open entries in respective Dummy Collection Account-To ensure daily follow-up for open entries is done to have minimal open entries in Suspense Accounts.Reconciliation of Dummy Collection Account.- To ensure reconciliation is done on daily basis. Branch Quires-To ensure Branch queries are resolved. Preparing if various MIS. 1. MIS of Open entries in respective Dummy Collection Account MIS of Rectifications done for the month. MIS of incorrect Agency ID's as and when occurred.MIS of Daily Collection Updation. Preparing of ISO Data on Daily and Monthly Basis.Academic score: Pass Institution tier: Any Required work experience Industry: Banking preferred - but not a constraint Role: Operations Years of experience: 0 to 2 Key Performance Indicators: Compliance orientation Required Knowledge: Good in excel and MS office Specific requirementsTravel: NA Vehicle: NA Other details Contract Types: Permanent