Staff Trainer Varachha

Job Title: Staff Trainer – Operations & Soft Skills

We are looking for a agile and disciplined Staff Trainer who can train, monitor, and improve both the behavioral and operational performance of outlet staff across locations. Candidates with a background in Psychology, Human Behavior, Hospitality, Training & Development, or related fields will be preferred.

Key ResponsibilitiesSoft Skills Training Train staff on professional communication with customers and team members Improve body language, confidence, grooming, and workplace etiquette Conduct sessions on customer handling, conflict resolution, and positive behavior Build a culture of discipline, ownership, and accountability among staff Observe employee behavior during operations and provide corrective feedback

Operational & Hard Skills Training Train staff on company SOPs and operational standards Ensure proper opening, transition, and closing procedures are followed Verify whether daily reports, checklists, and registers are being filled accurately Conduct practical on-floor training for hygiene, cleanliness, food safety, and customer service standards Audit staff performance and identify operational gaps Coordinate with outlet managers to improve team efficiency and consistency

Monitoring & Evaluation Conduct regular outlet visits and performance reviews Share training reports and improvement plans with management Track staff progress after training sessions Assist in onboarding and induction training for new employees Help create training manuals, assessment sheets, and SOP documents

Preferred Qualifications Bachelor’s degree in Psychology, Hospitality, Management, HR, or related field Prior experience in training, hospitality, retail, QSR, café, or restaurant operations preferred Robust observation and people-management skills Positive communication skills in Hindi, English, and/or regional language Ability to influence staff behavior positively while maintaining discipline

Desired Traits Confident and professional personality Strong understanding of human behavior and team dynamics Detail-oriented and process-driven Strict yet approachable attitude Comfortable traveling to multiple outlets if required

Salary & Other Details Salary: Based on experience and skill set Travel allowance provided for franchise visits Performance-based growth opportunities available

Pay: ₹25,000.00
- ₹30,000.00 per month

Work Location: In person Apply on Kit Job: kitjob.in/job/4mzk2z