Customer Delivery Manager (Site Execution), Surat

In the role of Customer Delivery Manager - Last Mile Operations, you will be responsible for implementing an appropriate and effective project or programme management framework for residential interior fit-out projects. You will support in defining and implementing criteria for control and management of the projects in the region.Roles&Responsibilities: - Manage the design and site delivery team and their performance of delegated responsibilities. - Ensure assigned projects are completed within schedules while meeting client needs, business objectives and design guidelines. - Manage project deliverables including risk allowance. monitor and control changes/variations.- You will coordinate and foster teamwork between all project stakeholders. - You will be responsible for guiding and managing coordination with vendors and business partners through the completion of the projects. - Establish and prepare formal reporting arrangements on project progress for clients and Company.- To be the escalation point of contact between the Client (or his representative) and Livspace as needed to ensure projects are delivered on time within Livspace quality standards. EXPERTISE AND QUALIFICATIONS:• B.Tech (Civil/Architecture) - from Tier 1 or Tier 2 colleges. • Alternate qualification can be B. Tech (Civil/Architecture) + MBA from RICS or NICMAR.• Minimum 4+ years of work experience in executing Corporate/Residential interior fit out projects. • Strong verbal and written communication skills in English; ability to break down complex ideas and convey efficiently. • Strong understanding and demonstrated aptitude of basic project management principles.• Extreme attention to detail and no-compromise attitude towards quality. • Proficiency in AutoCAD, MS Word, Excel/GSheets. • Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. • Entrepreneurial zeal&ownership.