Project Executive (Surat)

Job Type: Full time About the Company: We are a global consulting firm, we specialize in transforming businesses through innovative digital solutions. Our expertise spans across Process Improvement, Business Process Outsourcing, AI & Automation Solutions, and Captive Setup Services. Please visit Job Title: Quality Manager – Finance Operations Department: Finance & Quality Assurance Employment Type: Full Time Location: Remote Experience Required: 15+ Years About the Role We are seeking a detail-oriented and analytical Quality Manager – Finance Operations to drive quality excellence across finance and accounting processes. The role focuses on establishing quality frameworks, monitoring service delivery, ensuring compliance, and driving continuous improvement across finance operations for global clients. Job Summary The Quality Manager will be responsible for designing and implementing quality assurance standards across key finance processes such as Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This role requires strong auditing, process improvement, and stakeholder management skills to ensure accuracy, compliance, and client satisfaction. Key Responsibilities Quality Assurance & Governance Develop, implement, and maintain quality frameworks, SOPs, and audit mechanisms for finance operations Conduct regular quality audits across AP, AR, GL, reconciliations, and reporting processes Ensure adherence to SLAs, KPIs, and client-specific quality benchmarks Identify process gaps, errors, and compliance issues, and drive corrective actions Process Improvement & Excellence Analyse audit findings and provide actionable insights to improve process efficiency and accuracy Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, and Kaizen Drive standardization, automation, and best practices across finance operations Collaborate with operations teams to reduce errors and improve turnaround times Stakeholder & Client Management Work closely with internal stakeholders, operations teams, and clients to ensure quality expectations are met Present quality metrics, dashboards, and performance reports to leadership and clients Act as a quality advisor during client discussions, transitions, and process migrations Compliance & Risk Management Ensure compliance with accounting standards, internal controls, and regulatory requirements Support internal and external audits by providing documentation and insights Identify operational risks and implement preventive and corrective controls Training & Team Development Conduct quality training sessions and knowledge-sharing workshops for operations teams Provide feedback, coaching, and guidance based on audit results Develop quality scorecards and performance evaluation frameworks Required Qualifications & Experience Bachelor’s degree in Finance, Accounting, or Commerce (CA / CPA / MBA is an added advantage) 8–12 years of experience in Finance & Accounting operations Minimum 3–5 years of experience in Quality / Audit / Process Excellence roles Strong exposure to finance processes: AP, AR, GL, R2R, P2P, O2C Experience working in a BPO/KPO or shared services environment Technical Skills Strong knowledge of accounting principles and financial controls Experience with ERP systems such as SAP, Oracle, NetSuite, etc. Advanced Excel skills (data analysis, dashboards, reporting) Familiarity with quality tools and frameworks (Six Sigma, Lean, RCA, FMEA) Preferred Qualifications Six Sigma Green Belt / Black Belt certification Experience handling global clients (US/UK/Australia regions preferred) Exposure to automation tools (RPA, Power BI, Tableau) Key Competencies Attention to Detail & Analytical Thinking Quality & Process Excellence Mindset Stakeholder & Client Management Problem Solving & Root Cause Analysis Leadership & Influencing Skills Our Culture Innovation-driven environment Cooperative team culture Work-life balance Continuous learning and improvement Apply on Kit Job: kitjob.in/job/4nb8lg