Customer Support Associate (Gujarat)

Job Title Customer Support Representative Job Brief Join our dynamic team as a Customer Onboarding Specialist and be the first point of contact for new customers You ll guide them through our product setup provide exceptional support and ensure they get the most value from our solutions If you re tech savvy customer-focused and thrive in a fast-paced workplace we want you Key Responsibilities Conduct engaging onboarding sessions via Anydesk UltraViewer and Zoho Meet Assist customers with Tally automation setup Banking Sales Purchase Provide clear step-by-step training and resolve product queries Follow up with customers via email WhatsApp and calls to maintain engagement Create and update FAQs tutorials and educational content Track customer progress using Excel and maintain accurate records Effectively manage your schedule to optimize onboarding slots Deliver impactful group training and webinars Collaborate with product and tech teams to share feedback and improve processes Why Join Us Opportunity to work with a supportive innovative team Develop your skills in customer success and product training Make a tangible impact on customer satisfaction and product adoption What We re Looking For 1 years in Customer Support Account Management or Customer Success Strong communication and presentation skills Experience with CRM tools and remote desktop software Organized self-motivated and customer-focused Bachelor s Degree preferred but not mandatory Interested Candidates Can share their CV on divya patel suvit io or can contact on 9898042073 Job Types Full-time Permanent Pay 15 000 00
- 25 000 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Work Location In person Apply on Kit Job: kitjob.in/job/4mcpa6