Front Desk Executive (Assam)

1 Lac 25 Thousand To 1 Lac 50 Thousand Guwahati, Six Mile (India ) Job openings for Front Desk Executive in Six Mile Guwahati | Lakshmi North East Solutions (LNES) Job openings for Front Desk Executive in Six Mile Guwahati Front Desk Executive
- Full Time (Female Candidates Preferred) Guwahati, Six Mile Link Copied
- Greet guests upon arrival, assist with check-in, and ensure smooth check-out processes, handling all necessary documentation.
- Assist with reservations over the phone, email, and in-person. Ensure the reservation system is updated and accurate.
- Address guest inquiries and provide information regarding hotel services, local attractions, and amenities.
- Listen to guest concerns and complaints, and escalate issues to senior staff when needed to ensure guest satisfaction.
- Answer incoming calls, transfer calls to the appropriate department, and take messages for staff or guests.
- Handle payments, process billing, and manage transactions accurately, including cash, credit cards, and other payment methods.
- Liaise with housekeeping, maintenance, and other departments to ensure that guests needs are met.
- Keep the front desk area tidy and organized, ensuring all materials like brochures, maps, and forms are stocked.
- Assist with special requests such as arranging transport, room service, or restaurant reservations.
- Monitor the hotels security, ensuring that only authorized individuals access guest areas. Follow safety procedures for emergencies.
- Promote hotel services and facilities to guests, such as restaurants, spas, events, and excursions.
- Maintain accurate guest records and assist with administrative duties like filing and documentation.
- Assist in upselling rooms, packages, and other services to guests, improving overall revenue for the hotel. 0
- 1 Years 1 Lac 25 Thousand To 1 Lac 50 Thousand P.A. Front Office / Reception / Computer Operator / Assistant B.A, B.B.A, B.Com Key Skills Front Desk Executive Communication Skills Presentation Skills Jobs by Location Jobs by Functional Area Raise your Query Hi! Simply click below and type your query. Our experts will reply you very soon. Apply on Kit Job: kitjob.in/job/4lt107