Assistant Manager Operations Thiruvananthapuram

Operational Management Assist in managing daily operational activities of the organization/hospital. Ensure smooth coordination between departments for uninterrupted workflow. Monitor operational efficiency and implement improvements where required. Maintain proper documentation, reports, and operational records. Support management in implementing organizational policies and protocols. Ensure compliance with company standards and operational procedures.

Staff Coordination & Supervision Supervise and coordinate departmental staff activities. Monitor staff attendance, punctuality, grooming, and discipline. Assist in staff scheduling and duty allocation. Provide operational guidance and support to employees. Coordinate training and orientation programs for recent staff. Support HR and administration in employee management activities.

Patient / Customer Service Coordination Ensure quality customer/patient service standards are maintained. Handle customer/patient complaints and resolve operational issues effectively. Coordinate with front office, billing, and support departments for smooth service delivery. Maintain qualified communication with patients, clients, visitors, and external stakeholders.

Administrative Responsibilities Prepare daily, weekly, and monthly operational reports. Maintain inventory coordination and monitor departmental requirements. Assist in vendor coordination and service follow-ups. Support management during audits, inspections, and accreditation activities. Ensure proper utilization of organizational resources.

Business Development & External Coordination Coordinate meetings, awareness programs, camps, conferences, and CME activities. Maintain skilled relationships with external doctors, institutions, and business associates. Assist in marketing and promotional operational activities when required.

Quality & Compliance Ensure departmental compliance with organizational policies and legal regulations. Monitor cleanliness, safety, and operational standards. Participate in quality improvement initiatives and internal audits. Assist in maintaining accreditation and documentation standards.

Pay: ₹25,000.00
- ₹30,000.00 per month

Work Location: In person Apply on Kit Job: kitjob.in/job/4n4m52