India

Customer Success Manager (Ed-Tech) (Thiruvananthapuram)

Customer Success Manager (Ed-Tech) (Thiruvananthapuram)
Description
Company Description Capablanca Chess & Cognitive Development Centre specializes in enhancing cognitive and critical thinking skills for children to foster long-term academic and personal success. By addressing fundamental skills like focus, decision-making, and structured thinking, the center provides a unique pathway for growth. With its roots in chess coaching, Capablanca integrates a structured, assessment-driven approach to empower children’s independent thinking and learning abilities. With a strong 9-year legacy, the organization ensures measurable progress, building trust with parents through transparent communication. Capablanca is committed to complementing school education and fostering lifelong cognitive development. Role Description This full-time on-site role of Customer Success Manager is located in Thiruvananthapuram. The responsibilities include managing and nurturing relationships with parents to ensure high levels of customer satisfaction and retention. The role involves guiding parents through their child’s assessment journey, maintaining consistent communication about progress, addressing concerns, and acting as a bridge between the parents and the institution. You will play a key role in ensuring growth by fostering trust and long-term engagement with families. Qualifications
- Proficiency in Customer Onboarding, Customer Satisfaction and Customer Service to address parent inquiries and provide an outstanding customer experience.
- Solid skills in Customer Retention and Relationship Building to nurture trust and maintain long-term engagement with families.
- Demonstrated Analytical Skills to assess feedback, track progress, and provide insights for continuous improvement.
- Excellent communication and interpersonal skills for building rapport with parents and effectively conveying information.
- Experience working in the education or ed-tech sector is a strong advantage.
- Familiarity with cognitive development or child psychology is beneficial.
- Bachelor’s degree in Business Administration, Education, Communication, or a related field. Industry
- Education Management Employment Type Full-time Edit job description Apply on Kit Job: kitjob.in/job/4na879
Highlights
Safety Tips
Report any suspicious ads or messages.
1 / 10
More info about this ad

Customer Success Manager (Ed-Tech) (Thiruvananthapuram) has been posted in the Thiruvananthapuram BPO & KPO category on Locanto.

If you’re still wanting to browse, there is so much to explore in the BPO & KPO category! Take a look at the ads Bi Monthly for Data US Medical Form Filling project available, Thiruvananthapuram, Earn Bi monthly payment in US Medical Form Filling project, Thiruvananthapuram and Female TELECALLER vaccancy in Kovalam, Trivanduram to discover more of what you’re looking for. Currently, there are 4 ads posted in the BPO & KPO category in Thiruvananthapuram.

You can find the BPO & KPO category under Jobs. Want something else? Check out the related categories Sales & Distribution, Labour and Administrative & Support Trivandrum.

Interested in more? Widen your search to view ads in nearby areas of Thiruvananthapuram. This includes BPO & KPO in Palayam, Technopark and Vizhinjam. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.