Assistant Manager - Housekeeping (Udaipur)

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Prime Function:
- Assist the Executive Housekeeper in managing and directing all

Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
- To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the Housekeeping operations and staff of the Housekeeping department.
- Any matter which may effect the interests of hotel should be brought to the attention of the Management. Key Responsibilities: Housekeeping Planning:
- Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team. People Management:
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.
- Provide effective support to the team to enable them to provide a range of effective and effective services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Operational Management:
- Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities and equipments are clean and in a good condition.
- Ensure to maintain appropriate grooming standards in hygiene, uniforms, appearance, posture and conduct of the Housekeeping personnel.
- Assist in all inventories and ensure to coordinate the training programmes.
- Coordinate all repairs & refurbishments.
- Conduct follow-up to ensure that high standards of quality are maintained and that all procedures are adhered to.
- Ensure to inspect the rooms on a regular basis.
- Coordinate operations with Department coordinators, supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
- Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms.
- Ensure that all records regarding uniforms are maintained.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.
- To plan and organize the operations to effectively achieve and maintain the established standards of cleanliness in interiors, guest rooms, corridors, public areas and back of the house areas. Qualifications
- Minimum 2 years of experience in a management level position in a luxury hotel.
- Experience in luxury hotel/resort environment preferred.
- Good command of English in both oral and written.
- Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
- High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
- Able to resolve problems and make decisions confidently.
- Uses sensitivity and discretion in supporting guests’ needs.
- Leadership skills – collaborative, enabling, and entrepreneurial.
- Career focused, wanting to grow and develop, self-motivated.
- Good knowledge in HACCP. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Apply on Kit Job: kitjob.in/job/4lvmh4