AM - Recreation (Udaipur)

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description
- Oversee day-to-day operations of the spa, including staff management, guest services, and facility maintenance.
- Ensure the spa meets and exceeds quality standards, adhering to Fairmont’s policies and procedures.
- Assist in developing and implementing spa protocols, ensuring all services and treatments are delivered to the highest standards.
- Foster a warm, welcoming environment for guests, providing personalized service and addressing any concerns or special requests.
- Assist in creating and maintaining a unique and memorable spa experience, tailored to individual guest needs.
- Support in recruiting, training, and supervising spa staff, ensuring they are well-equipped to deliver exceptional services.
- Conduct performance evaluations, provide constructive feedback, and develop training programs to enhance team skills and knowledge.
- Promote and integrate wellness and longevity practices into the spa’s offerings, ensuring alignment with the latest industry trends and best practices.
- Collaborate with wellness practitioners to develop new treatments and programs that reflect the spa’s commitment to holistic well-being.
- Assist in managing the spa’s budget, including forecasting, revenue tracking, and expense control.
- Monitor and analyze spa performance metrics, implementing strategies to enhance profitability and guest satisfaction.
- Contribute to the development and execution of marketing and promotional strategies to attract and retain guests.
- Help manage the spa’s online presence and social media channels, engaging with potential guests and promoting spa services.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and staff.
- Monitor and manage inventory, ensuring the availability and quality of spa products and equipment. Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of 3-5 years of experience in spa management or a similar role, with a focus on wellness and luxury services.
- Proven leadership skills with experience in managing and developing a team.
- Robust understanding of wellness trends, spa treatments, and longevity practices.
- Excellent communication and interpersonal skills, with the ability to build relationships and foster a positive team environment.
- Exceptional organizational and multitasking abilities, with a keen eye for detail.
- Ability to work flexible hours, including weekends and holidays as needed. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Apply on Kit Job: kitjob.in/job/4mbw0z