General Manager (Siolim)

Role Overview
- Thalassa Siolim is seeking a seasoned hospitality professional to lead one of Goa’s most iconic dining and entertainment destinations. This role demands a deeply experienced individual who understands high-volume, multi-department operations and can seamlessly balance guest experience, team leadership and financial performance. The General Manager will be responsible for overseeing end-to-end operations of a large-format restaurant. This is a leadership role that requires operational discipline, calm decision-making and a strong presence on the floor. Key Responsibilities Operational Leadership
- . Oversee daily operations across all departments ensuring smooth, efficient and high-quality service delivery . Maintain consistent guest experience aligned with Thalassa’s brand standards . Lead service during peak hours with strong floor presence and real-time decision-making. Ensure all SOPs are implemented, monitored and continuously improved Team Management
- . Lead and supervise a large, diverse team including: Floor Managers, Operations Manager, Captains, Stewards, Bartenders, Bar Managers, Kitchen Team, Pastry Section, Baristas, Housekeeping, Artists/Entertainment Staff, HR, Accounts, Purchase & Cashiers . Drive accountability, discipline and team culture across departments . Conduct regular training, performance reviews and team briefings . Ensure strong coordination between front-of-house and back-of-house teams Financial & Commercial Oversight
- . Take ownership of P&L; performance, cost controls and profitability . Monitor daily sales, wastage, inventory and labour costs . Work closely with accounts and purchase teams to maintain financial discipline . Identify opportunities to improve margins without compromising guest experience Vendor & Supply Chain Management
- . Manage relationships with key vendors and suppliers . Ensure timely procurement, quality control and cost efficiency . Oversee inventory systems and prevent leakages or shortages Compliance & Administration
- . Ensure adherence to all statutory, licensing and safety regulations . Maintain hygiene, sanitation and audit standards across the property . Coordinate with HR on staffing, payroll inputs and compliance Guest Experience & Brand Standards
- . Uphold Thalassa’s reputation for exceptional hospitality . Handle guest feedback and escalations with professionalism . Continuously enhance the overall dining and entertainment experience Qualifications & Experience
- . Minimum 10+ years of experience in hospitality, with significant exposure to high-volume restaurants, beach clubs, or destination venues . Proven experience managing large teams and complex operations . Strong understanding of restaurant financials, P&L; management and cost controls . Demonstrated ability to lead during high-pressure service environments . Experience in Goa or similar hospitality markets is highly preferred . Strong interpersonal, leadership and communication skills Key Attributes
- . Calm, composed and authoritative leadership style . Highly detail-oriented with strong operational discipline . Hands-on approach with the ability to lead from the front . Strong problem-solving ability and decision-making under pressure . Deep understanding of hospitality, guest psychology and service excellence What We’re Looking For A leader who brings experience, stability and perspective . Someone who has seen scale, understands people and can guide a large team with clarity and confidence while maintaining the essence of what makes Thalassa special. Job Types: Full-time, Permanent Pay: ₹100,000.00
- ₹150,000.00 per month Perks:
- Food provided
- Provident Fund Work Location: In person Apply on Kit Job: kitjob.in/job/4mqz2f