Service Advisor Thanjavur

· Customer Reception: Greet customers warmly, listen actively to bike issues, and accurately document their concerns.

· Job Card Creation: Create detailed job cards, noting the vehicle’s current condition (e.g., fuel level, existing scratches) and requested services.

· Estimation & Up-selling: Prepare accurate estimates for parts and labour. Recommend value-added services, AMC (Annual Maintenance Contracts), and genuine accessories to meet targets.

· Workflow Coordination: Assign tasks to the mechanics according to their specialization and workshop workload.

· Status Updates: Communicate with customers regarding service progress, any additional required repairs, and estimated delivery times.

· Quality Check & Delivery: Inspect the bike after servicing, explain the invoice clearly, and ensure a smooth, satisfactory handover.

· Complaint Resolution: Address and resolve any post-service customer grievances professionally.

Pay: ₹12,000.00
- ₹15,000.00 per month

Work Location: In person Apply on Kit Job: kitjob.in/job/4mfpo0