FRONT OFFICE EXECUTIVE, Thanjavur

Front Office Executive Role&Responsibilities To receive the customer with a pleasant smile and wish them. To attend telephone calls politely and precisely adhering to telephonic etiquettes. To perceive if the client is a new client or an old client (Already registered). To get the information about purpose of visit and guide them to the concerned Consultant&department. To collect the reference letters if any and shall duly informed to marketing team. To make an entry of the referred doctors name and address in the computer. To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.To handover the client folder to the concerned OPD. To capture the source of awareness of the customer To guide the visitors to the concerned room / departments. To answer various queries of the customer To prepare the Daily statistics report To adhere to the safety norms of hospital and to follow both customer / staff safety.Preferred Candidate Profile One plus years of Experience in Front Office SRIKAMATCHI MEDICAL CENTRE Address: Srikamatchi Medical Centre, 37, Trichy Main Rd, near Serfoji College, Natchathira Nagar, Thanjavur, Tamil Nadu 613005. CONTACT PERSON– SRIDHAR K – Deputy General Manager – HRMOBILE NO– 8668081783