City Operations Manager in Bharuch, Valsad, Vadodara, …, Vapi

Key Responsibilities Supply Onboarding: Drive onboarding of drivers to ensure adequate supply in the city. Demand Generation: Plan and execute local marketing initiatives to increase ride demand and customer acquisition. Fulfilment Control: Monitor and improve ride fulfilment rates, ensuring minimal cancellations and optimal customer experience.Daily Escalation Handling: Manage and resolve day-to-day operational issues, including driver/customer escalations. City Transactions Growth: Own overall city performance by driving GMV growth, ride volumes, and operational efficiency. Backlog&Commission Recovery: Track pending collections, ensure timely recovery of commissions, and maintain financial discipline at the city level. About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.