Customer Service Representative (Vasant Kunj)

Responsibilities
- Make outbound calls to potential customers to introduce our products/services.
- Handle inbound calls and inquiries from existing and potential customers.
- Provide information about products/services and answer questions from customers.
- Maintain accurate records of interactions and transactions.
- Follow up with customers to ensure satisfaction, resolve issues, and obtain feedback.
- Meet daily, weekly, and monthly targets for call volumes and sales.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
- Adhere to company policies and procedures at all times. Requirements:
- Excellent communication skills in [Specify languages if applicable].
- Strong interpersonal skills and a customer-focused approach.
- Ability to handle objections and resolve customer complaints effectively.
- Basic computer skills and familiarity with CRM software is a plus.
- Prior experience in telemarketing or customer service is preferred but not mandatory Pay: ₹10,368.29
- ₹15,169.58 per month Benefits:
- Versatile schedule
- Leave encashment
- Provident Fund
- Work from home Work Location: In person Apply on Kit Job: kitjob.in/job/4mrcua