Business Development Account Manager- Staffing (Vellore)

Role Overview We are seeking a senior, highly accomplished, and hands-on AI & Analytics leader to drive large-scale transformation for a strategic global account. This role will provide end-to-end ownership of AI & Analytics services, including P&L; responsibility, revenue growth, delivery excellence, and capability building across multiple programs and Centers of Excellence (CoEs). The leader will manage and scale a 40–70+ member organization, comprising senior engagement leaders, project managers, architects, and analytics professionals. The ideal candidate will be a proven account owner and thought leader, with deep expertise across the analytics and AI lifecycle, a strong consulting mindset, and a demonstrated ability to independently grow large accounts through RFP leadership, strategic pursuits, and innovation-led delivery. This role requires a unique blend of strategic vision, commercial acumen, technical depth, and execution rigor. Key Responsibilities Account Leadership Serve as the executive AI & Analytics leader and single-point owner for the account, with responsibility for strategy, delivery, financial performance, and long-term growth. Build and sustain trusted advisory relationships with CXO and senior client stakeholders, shaping the client’s enterprise data, analytics, AI, and GenAI agenda. Define and execute a multi-year AI & Analytics roadmap aligned to business outcomes and transformation priorities. Delivery Excellence Oversee and govern multiple large, complex analytics, AI, and GenAI engagements spanning data engineering, analytics, data science, AI/ML, GenAI, and BI. Ensure consistent high-quality delivery, adherence to EXL standards, strong financial discipline, and proactive risk management. Provide hands-on executive guidance on solution architecture, operating models, and delivery strategy for high-impact programs. Own escalation management and ensure zero critical delivery failures. Team Management Lead, mentor, and scale a high-performing organization of 40–70+ professionals, including senior leaders and managers. Build and mature Centers of Excellence (CoEs) across analytics, AI/ML, GenAI, and BI. Drive leadership development, succession planning, and career progression to build a strong long-term leadership bench. Foster a culture of accountability, innovation, collaboration, and delivery excellence. Growth & Transformation Own revenue growth and margin performance for the account, including forecasting and long-term financial planning. Independently lead and win RFPs, large proposals, and strategic pursuits, from solutioning through executive presentations and commercials. Identify and convert new opportunities through consulting-led engagements, AI/ML, GenAI, and advanced analytics offerings. Partner with internal stakeholders to develop differentiated offerings, accelerators, and IP that drive measurable client value. Required Skills & Experience Leadership Experience Proven success in leading large-scale analytics and AI programs with full P&L; and revenue management responsibility. Experience managing multi-disciplinary teams of 30+ professionals for multiple years in a consulting or analytics services environment. Ability to independently manage large accounts, drive growth, and scale delivery organizations. Technical Expertise Deep, end-to-end expertise across the analytics lifecycle, including: Data management and data governance Data engineering and cloud platforms Advanced analytics and data science AI, ML, and Generative AI Business intelligence and visualization Strong understanding of modern cloud ecosystems, AI toolchains, and enterprise data architectures. Consulting Mindset Strong ability to translate complex business challenges into scalable, data-driven and AI-led solutions. Demonstrated expertise in stakeholder management, executive communication, and storytelling with data. Proven ability to influence and advise senior executives across global organizations. Growth Orientation Strong track record of identifying, shaping, and scaling analytics services within strategic accounts. Entrepreneurial mindset with a focus on innovation, transformation, and continuous improvement. Preferred Qualifications 12+ years of experience in analytics, data science, AI, or related fields, with 5+ years in senior leadership roles. Prior experience in management consulting or analytics services supporting large, global clients. Demonstrated experience leading RFPs, proposals, and large transformation deals. Exceptional communication, executive presentation, and thought leadership capabilities. Key Performance Indicators (KPIs) & Success Metrics Delivery Excellence : 95%+ on-time delivery across engagements Zero critical delivery escalations per quarter Client Satisfaction : CSAT above agreed benchmarks (e.G., >

8/10) Strong qualitative feedback from CXO stakeholders on strategic impact Team Engagement & Development : High scores in employee engagement surveys Transparent succession plans and leadership development for key roles Account Growth : Year-over-year growth in analytics and AI revenue Conversion of 2–3 current strategic opportunities annually Innovation & Thought Leadership : Delivery of at least one new AI/ML or GenAI solution/accelerator annually Active participation in industry forums or publication of thought leadership representing EXL Pointers The individual must have owned P&L; responsibilities, including revenue and margin management, and led teams of 30+ professionals for at least 2+ years (overall 12+ years of industry experience ). Must have actively led and won RFPs and large project proposals, including solutioning and executive-level client discussions. Ability to independently lead and grow large client engagements and CoEs with minimal supervision. Must be a recognized thought leader in analytics/AI/GenAI, with the ability to both innovate and deliver with outstanding quality. Must have deep, hands-on experience across the full analytics lifecycle, including data management, data engineering, analytics, AI, Generative AI, and BI. Apply on Kit Job: kitjob.in/job/4mx2v6