Customer Service & Inside Sales Representative Urgent Role …, Chennai

We are hiring a creative Customer Service & Inside Sales Representative to join our vibrant team at Momentive in Chennai.

Growing your career as a Full Time Customer Service & Inside Sales Representative is a terrific opportunity to develop excellent skills.

If you are strong in adaptability, persuasion and have the right drive for the job, then apply for the position of Customer Service & Inside Sales Representative at Momentive today!

Position Title:

Customer Service & Inside Sales Representative

Position Summary:

The Position is the prime contact for Momentive sample order related activities and management of the Customer requests. The position implies to provide best in class / excellent customer service for external customers and business partners (distribution) by utilizing excellent, business knowledge Products knowledge and Order to Cash process- Closely collaborating with ad hoc departments: SI OP Logistics Quality as examples
- non exhaustive list .

Job Description:

The Customer Service Rep /Inside sales role creates and manages the sample orders and manages the customer information for the TIER 1 types of demands (product documentations, technical data sheets, MSDS, certificates …) As needed, this position drives the connection of customers with key business partners within the organization. Efficiently process Order-to-Cash activities for sample orders
- from prospects / customers demands through sample order creation until order confirmation Execution as a focus, using mainly SAP & Salesforce tools.

. Keep clients informed proactively about the sample order status and the status of their requests and take appropriate actions to maximize Momentive ability to Serve.

. Act as the front line business role (aside commercials) for all inquiries related to products, service and supply chain to ensure full satisfaction of customers on products , services and features.

. Analyze data from SAP reports to identify open issues and take action.

Additional Details:

Good Communication and command over English.

Valuable Interpersonal Skills

Positive Microsoft Office knowledge.

Perks of working as a Customer Service & Inside Sales Representative in Chennai:

● Learning opportunities

● Opportunities to grow

● Advantageous package Apply on Kit Job: kitjob.in/job/4mgi8l