Customer Service Representative (Chennai)
Customer Service Representative (Chennai)
-
Chennai, India
-
Posted: less than a week ago
-
Save
Description
Key Responsibilities: Explain DDC’s products and services in a professional manner via email, text message, or chat. Engage with customers while communicating warmth, empathy, and patience throughout interaction. Ensure that appropriate actions are taken to resolve customer problems and concerns. Escalate customer needs that require additional knowledge or ability to leadership. Timely communication with US teams via email, chat, and/or ticketing systems. Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements. Other duties as assigned or become evident.
Knowledge, Skills, and Abilities: Two (2) years’ experience in customer service, preferably in contact center setting. Able to speak, write, and read English fluently, ensuring clear communication and proper grammar in all customer interactions. Effective communication via phone, email, chat, and ticketing systems including proper tone for customer interactions. Attention to detail in documenting interactions and keeping track of follow-ups. Basic technical troubleshooting skills when supporting technical aspects of customer needs. Flexibility in handling shifts that cover US business hours. Apply on Kit Job: kitjob.in/job/4mkjre
Knowledge, Skills, and Abilities: Two (2) years’ experience in customer service, preferably in contact center setting. Able to speak, write, and read English fluently, ensuring clear communication and proper grammar in all customer interactions. Effective communication via phone, email, chat, and ticketing systems including proper tone for customer interactions. Attention to detail in documenting interactions and keeping track of follow-ups. Basic technical troubleshooting skills when supporting technical aspects of customer needs. Flexibility in handling shifts that cover US business hours. Apply on Kit Job: kitjob.in/job/4mkjre
Highlights
-
Company nameWenger and Watson
-
Job positionCustomer Service Representative (Chennai)
Safety Tips
Be careful: if it seems too good to be true, it most likely is.
More info about this ad
Customer Service Representative (Chennai) has been posted in the Vepery BPO & KPO category on Locanto.
If you’re looking for something similar, check out Part Time Offline Form Fill Job earn Rs.17 Per Form, Chennai, High-Volume US Form Filling Call 7708244092, Chennai or NEW BRANCH OPENING GUINDY in Tamil, Chennai, also posted in BPO & KPO. Right now, there are 12 classified ads in BPO & KPO in Vepery on Locanto.
Interested in more? Widen your search to view ads in nearby areas of Vepery. This includes BPO & KPO in Kilpauk, Sowcarpet and Purasawalkam. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.