Salesforce Business Analyst/ Product Owner, Chennai

Greetings from Cognizant !! We're hiring for Salesforce Business Analyst or Product Owner Experience : preferably 4 - 10 Years Location : Chennai Qualification : MBA preferable Candidate should have good Salesforce knowledge with experience in implementation projects in Advisory/ Consulting/Business Analyst/ Product Owner rolesMasters of Business Administration or equivalent - preferred Excellent verbal and written communication skills Experience in BFS domain– nice to have. Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable. Experience in translating business requirements into a detailed system specificationSalesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage Understanding of Agile Scrum delivery model, experience with tools like Jira/ADO Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc Knowledge of AI and Agentforce will be desirableRoles And Responsibilities Responsible for Discovery&design workshops to identify client requirements Translate business needs into actionable documentation/specifications/user stories, including use case scenarios, models and conceptual design diagrams to support iterative development Work with team to design Salesforce solutions to meet client requirementsParticipate in Data migration&integration activities from functional standpoint. Evaluate As IS process and suggest improvements for To Be Process. Work on Process Maps. Provide support during QA and UAT testing, as well as defect triage to ensure projects are on track. Responsible for End user training and other user adoption activitiesConduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review Maintain certifications in salesforce products