Shift Manager Store Operations Chennai

Shift Manager – Store Operations

We are hiring a Shift Manager to oversee complete store operations during assigned shifts. The ideal candidate should come from a QSR background, have solid leadership skills, and be highly customer-focused with an eye for detail and store standards.

Shift Timings 9:00 AM – 6:00 PM 4:00 PM – 1:00 AM

Candidates should be flexible to work rotational shifts as required.

Preferred Candidate 2–3 years of experience as Shift Manager in QSR / Food Retail Robust communication and team handling skills Customer-oriented and service-driven Strong operational understanding and ownership mindset

Key Responsibilities Take complete ownership of the store during assigned shift Manage daily store operations and ensure smooth workflow Prepare weekly staff rosters and allocate manpower efficiently Handle inventory management, stock monitoring, and replenishment Ensure product availability and coordinate stock movement Maintain store hygiene, cleanliness, and presentation standards Deliver exceptional customer service and resolve customer concerns Engage actively with guests and create a positive customer experience Supervise team performance and ensure SOP compliance Manage shift opening/closing, cash handling, and reporting Ensure service quality, product standards, and operational discipline

Ideal Profile

We're looking for someone who: Naturally enjoys interacting with people and creating memorable customer experiences Is highly customer-oriented and attentive to service details Has a robust sense of ownership and accountability Is obsessed with cleanliness, organization, and maintaining standards Can lead from the front and energize the team during busy operations Is proactive, dependable, and calm under pressure Can adapt to changing business needs and operational priorities

Interested candidates can share their CVs to [HIDDEN TEXT] Apply on Kit Job: kitjob.in/job/4n2zit