Receptionist/Administrator (Ravet)

We are looking for a smart, dynamic, and highly active individual (Male/Female) to handle a dual role of Phlebotomy and Front-Desk Operations. You will be the face of our laboratory. We are not looking for a passive desk-sitter. We want a sharp, communicative professional who will ensure flawless blood collections, provide an excellent customer experience, handle patient inquiries confidently, and actively help grow the laboratory’s walk-ins and home collection business through excellent service. Key Responsibilities & Business Improvement 1. Blood Collection & Pre-Analytical Accuracy
- Perform precise, safe, and painless blood collections (venipuncture) at the center and for scheduled home visits. 2. Front-Desk Excellence & Client Conversion
- Warmly welcome patients, understand their test prescriptions, and register them accurately in the software. 3. Patient Relationship Management
- Follow up with patients over phone/WhatsApp to share reports, collect feedback, and remind them of routine wellness tests or follow-ups.
- Handle cash/digital payments responsibly and close daily accounts with zero discrepancies. Key Characteristics of the Ideal Candidate
- Dynamic & Energized: High energy, quick on their feet, and always presenting a neat, professional appearance. Fluent, polite, and persuasive communication skills. Able to handle anxious patients with empathy and address customer queries with absolute confidence.
- Growth Mindset: Highly motivated by targets and eager to maximize their earnings through our performance-linked incentive structure. Qualifications & Experience
- Education: DMLT, BMLT, CMLT, or a certified Phlebotomy course from a recognized institute with 1-2 yrs of experience Salary & Lucrative Incentive Structure
- Fixed Base Salary: Competitive monthly fix based on experience and capability.
- Performance Incentives: We offer an attractive, transparent incentive structure. Earn extra monthly payouts based on:
- Successful conversion of inquiries into health packages. Pay: ₹8,290.65
- ₹16,000.00 per month Perks
- Health insurance
- Leave encashment Application Question(s):
- Do you have a valid qualification in Medical Laboratory Technology or Phlebotomy (DMLT / BMLT / CMLT)?
- Do you have a knowledge of blood collection? Experience:
- lab technician: 3 years (Required) Location:
- Ravet, Pune, Maharashtra (Preferred) Work Location: In person Apply on Kit Job: kitjob.in/job/4mu4a0