Guest Service Associate (Whitefield)

DUTIES AND RESPONSIBILITIES GUEST SERVICE ASSOCIATE (GSA): As an Guest Service Associate you will perform all duties in accordance with the organization’s policies and procedures covering all aspects the following operations departments not limiting to BOX OFFICE
- CONCESSSIONS – TELESALES – USHERING:  Responsible to sell the food items across the counter and in the auditorium.  Responsible to collect cash for each sale done.  Responsible to record the sale and cash collected at the end of each shift.  Responsible to use the POS for recording the sale.  Responsible to record all items received at the counter at the beginning – during the shift.  Responsible to check the quality of the items being placed in the warmer and cold case.  Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs.  Responsible to use dispensing machine for coffee – tea – coke  Responsible to use selling devices such as hand held and PDA devices.  Responsible to keep work area like food counter – warmers
- cold cases – dispensing machine
- Popcorn maker and floors are clean.  Responsible to promote all promotions associated with brand partners such as COKE – GEORGIA.  Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.  Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items…tc.  Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the commis.  Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.  Prepare mixed drinks for service to the customers table.  Obtaining revenues, issuing receipts, accepting payments, returning the change.  Performing basic cleaning tasks as needed or directed by supervisor.  Filling in for absent staff as needed.  Assisting with special events as needed.  Greet all guests and owners warmly with an appropriate greeting.  Adhere to grooming and appearance standards consistently.  Understands and can communicate products and services available in the lounge. Pay: ₹19,500.00
- ₹22,000.00 per month Advantages
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund Work Location: In person Apply on Kit Job: kitjob.in/job/4mutc6