Hiring Operation Support Engineer || 5-6 years || Remote || …, Borivali

Job Title: Operation Support Engineer Years of exp : 5-6 yrs Location: Remote Notice Period : - immediate joiner Work hrs : 8am-5pm CST = 7:30PM - 4:30AM IST Mandate Skillsets : Incident management, Monitoring applications, Monitoring servers, and batch jobs Monitoring, Runbook Execution, operational procedures L2/L3 Support Coordination, Alert Management, Ticket Management, SLA Management, Unix/Linux, TroubleshootingNOTE: Please attach your resume @ and add your expected CTC details Detailed Job Description: 1. Basic Technical Knowledge Understanding of simple scripting languages such as Bash, Batch, or Unix shell scripts Ability to read and interpret short scripts (not heavy coding) Basic knowledge of programming logic (loops, conditions, variables)2. Order Management Workflow Awareness Familiarity with order management processes (job execution, scheduling, monitoring) Understanding of job dependencies and workflow sequences Ability to track and troubleshoot job failures 3. System&Environment Knowledge Basic exposure to Unix/Linux environments Comfortable working with command-line interfaces Awareness of file handling, logs, and directory structures 4. Mainframe / Legacy Exposure (Good to Have) Basic understanding of COBOL-based systems (not mandatory to code) Familiarity with job control concepts (e.g., batch jobs)5. Analytical&Troubleshooting Skills Ability to identify issues from logs and error messages Logical thinking to debug simple script or job failures Attention to detail 6. Communication&Coordination Ability to work with cross-functional teams (Ops, Dev, Business) Clear communication for issue reporting and updates NOTE: Please attach your resume @ and add your expected CTC details Atain is an enterprise orchestration partner that aligns people, processes, and platforms with AI to redefine work and deliver assured outcomes. It is enabled through the SMART Framework—driving superior metrics with AI-redefined work, the TechBud platform, a GenAI foundation built on zero-pilot architecture and ISO 42001 standards, a robust partner ecosystem, and deep domain expertise. Atain's Unified Hub continuously senses, predicts, and re-orchestrates work across people, processes, and platforms to deliver assured outcomes. The centers of skill and scale combine deep expertise with AI to deliver assured outcomes.For more information, visit ------- IGT Solutions Is Now Atain It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.