Executive Front Desk (Mysuru)

Primarily responsible for the professional and efficient managing of patients, consumers and telephone calls.
• To provide a front line fully comprehensive, professional and courteous reception service for the hospital. To deal sensitively with telephone inquiries from patients and health care professionals.
• Analyzes and assesses calls to determine their nature, urgency, and eligibility for services.
• Answers telephone, screens callers, relays messages, and greets visitors.
• Analyzes calls to determine appropriate appointment according to the specialist to be given, advises caller, and redirects calls when necessary.
• Answers and screens all calls, including transferring or holding calls; takes messages, relays information.
• Receives and coordinates disposition of incoming calls from patients, physicians, mid-level providers.
• Provide a sensitive and non-judgmental frontline reception service to deal professionally and politely with enquiries from users, visitors and receiving telephone calls as a first point of call. Appointments
• Provide information and assist patients concerning appointments, consultants scheduling, any other information regarding procedure/ treatment and surgery.
• Serves as a primary contact for patient appointments, coordinates consultations and ensures timely follow-up and response.
• Liaison with consultants to adjust as necessary any changes that may affect appointments. Job Type: Full time Pay: From ₹20,000.00 per month Benefits:
- Health insurance
- Paid sick time
- Provident Fund Language:
- English (Preferred)
- Hindi (Preferred) Work Location: In person Apply on Kit Job: kitjob.in/job/4n1290